Prices and Order Acceptance:
- All prices shown on this website are in AUD, are subjected to change without notice, and include 10% GST (Goods and Services Tax).
- Your order confirmation email will also show the incl – GST total, and you will receive a final Tax Invoice from us once we have accepted your order and shipped.
- Prices change from time to time, and all our prices are in (AUD) and include Australian GST. Product prices are regularly updated when price changes are received from our suppliers. Please note that an order is an offer to purchase, and does not constitute a binding contract until it is accepted by us.
- A binding contract only exists when we deliver your order.
- Any automated confirmation of a successful order placement and/or receipt and/or our processing of a payment for an order through the Site does not constitute acceptance of an order by us. If we decline your order after a payment for the order has been processed and/or received we will contact you with the details and refund the payment in full.
- We will acknowledge acceptance of your offer (contract) by shipping your order.
- We require payment for all transactions to be cleared before delivery.
- An order will not be accepted until we receive and clear your payment in full.
- Ownership of any product which you purchased will only be transferred to you when payment is received and cleared in full.
- We are not responsible for any delay associated with processing your payment caused by third-party or by financial institutions.
- Changes or cancellation requests may be made to contact details on the web page or the branch where you purchased the goods.
Shipping & Delivery Policy:
- We ship to all destinations in mainland AUSTRALIA (include Tasmania) ONLY, using Australia Post, shipping costs are calculated by the checkout.
- Shipping costs are influenced by the size and weight of the product and your location.
- Shipping costs and options are set out in this site when you select “Shipping” when you check out.
- We aim to ship all accepted orders, where products are in stock, as soon as possible.
- Items will normally be dispatched within 1 business day after payment has been received in full and stock is available. Transit times vary depending on location, please refer to our shopping cart estimator. Once we dispatch your order/s, we will not be able to refund due to change of mind.
Returns, Refunds & Exchange:
- You are solely responsible for your purchase, so please choose your products carefully before purchasing and placing your order with us. Research is best done prior to purchase.
- We are not required to provide a refund or replacement if you change your mind under ACL (Australian Consumer Law). Currently, we are not offering change of mind returns.
- But you can choose a refund or exchange if an item has a MAJOR problem. This is when the item:
- Has a problem that would have stopped someone from buying the item if they had known about it
- Is unsafe
- Is significantly different from the sample or description
- Doesn't do what we said it wouldn't or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is NOT MAJOR, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase – e.g. your receipt.
NOTE: Under ACCC law we are allowed reasonable time to check and diagnose the product. Instant/on the spot refunds and exchanges without due time for ZFGesk8 to undertake a reasonable evaluation of the product being returned will not be given.
- You must pay for return shipping.
- Part orders that have not been marked shipped or ready for shipping, you may request to have the order cancelled and be refunded in full.